Will the returns chutes still be open?
No, the chutes are closed. Please keep your library items at home until further notice. No late fees will be charged.
Will you still answer the phones?
Phones will not be answered, however if you have questions not answered here, please email us at email@example.com
Will I be charged late fees while the libraries are closed or if I am self-isolating?
No, late fees will not be charged while we are closed. In any case, if you are self-isolating or unable to leave your home because you or a family member is unwell, any late fees you incur will be waived.
If you are closed, what will happen to my reserved items?
If you had already booked to come and pick up your reserved items through Click and Collect, they will be mailed to you. All other reserved items will be held until the library reopens, regardless of the length of the closure.
No new reservations for physical items may be placed at this time. You can still borrow and reserve e-books and e-audiobooks.
Please assist us by cancelling any reservations that you no longer want. To do this, go to My Library login and select Pending Reservations from your Dashboard.
What can I read if the library is closed?
Make use of our free e-books, movies, digital magazines, e-audio books and e-newspapers — available online 24/7.